As a full-service Toronto web agency, we build more than websites and applications. We build long-lasting relationships with clients who are as ambitious as we are. That’s what makes us different. That’s what makes ITW a partner you can count on for the long haul.
WE WORK WITH
OUR AREAS OF EXPERTISE
We specialize in designing and developing websites and applications that get the job done for our clients—whether it means selling products online, streamlining workflows or gathering actionable insights from data.
When you work with a digital agency like ITW you get access to a series of integrated services under one roof. That means we can support one or several aspects of your company’s online presence—from developing a new website or customer portal, to integrating it with a CRM or other third-party system for smarter workflows. That blend of creativity and technical know-how makes ITW unique. But more importantly it makes us an extension of your team rather than another website designer or software development company.
You won’t find any awards for good communication on our shelves, but we take pride in the collaborative and transparent approach we use with our clients. When you’re investing in something as big as a new website or application, you want to know what’s going on and see a process in place. That emphasis on communication is what allows us to keep a project on track and deliver on our promises. It also allows us to work with clients across borders, continents, even time zones. So whether you’re in Toronto or Tokyo, you can expect award-winning communication.
Bringing a website or app from concept to completion takes a team of talented individuals, especially if that website features complex integrations or envelope-pushing design. We can have high standards for the work we produce because we have high standards for the people we hire. In other words: our agency knows how to recognize talent and knows how to put that talent to good use. And by continually building on our skill sets—learning the latest techniques and technologies, staying on top of the latest trends in digital design and development—we can offer our clients an industry-leading solution.
From structuring the information architecture and mapping out the user experience, to designing and fine-tuning the interface, everything we do is done with the user in mind. We start with research so we don’t have to start over. Website analytics, keyword research and user test cases are just a few of the tools that help us understand the user’s perspective. And because people change, we believe websites should too. That same user-centric approach gives us the insight we need to refine a website or app long after the launch—whether it means streamlining the user journey, adding features or implementing new technologies for a smarter UX.