You won’t find any awards for good communication on our shelf, but we take pride in the collaborative and transparent approach we take with our clients. When you’re investing in something as big as a new website, you want to know what’s going on and that there’s a process in place. That emphasis on communication is what allows us to keep a project on track and deliver on our promises. It also allows us to work with clients across borders, continents, even time zones. So whether you’re in Toronto or Tokyo, you can expect award-winning communication.

Bringing a website from concept to completion takes a team of talented individuals, especially if that website features complex integrations or envelope-pushing design. We can have high standards for the work we produce because we have high standards for the people we hire. In other words: we know how to recognize talent and we know how to put that talent to good use. And by continually building on our skill sets—learning the latest techniques and technologies, staying on top of the latest trends—we can offer our clients an industry-leading digital solution.

From structuring the information architecture and mapping out the user experience, to designing and fine-tuning the interface, everything we do is done with the user in mind. We start with research so we don’t have to start over. Website analytics, keyword research and user test cases are just a few of the tools that help us understand the user’s perspective. And because people change, we believe websites should too. That same user-centric approach gives us the insight we need to refine a website or app long after the launch—whether it means streamlining the user journey, adding features or implementing new technologies for a smarter UX.