As a full-service web agency we build more than websites and brands. We build long-lasting relationships with clients who hate mediocrity as much as we do. That’s what makes us different. That’s what makes ITW a partner you can count on for the long haul.
WE WORK WITH
OUR AREAS OF EXPERTISE
A great online presence takes more than a great website.
Explore our expertise to see how it could all come together for your business.
When you work with ITW you get access to a series of integrated services under one roof. That means we can support one or several aspects of your company’s digital presence—from developing a new brand and website, to integrating that website with a CRM or other third-party system so your business can run more efficiently. That blend of art and science makes ITW unique. But more importantly it makes us an extension of your team rather than another website designer or video production crew.
You won’t find any awards for good communication on our shelf, but we take pride in the collaborative and transparent approach we take with our clients. When you’re investing in something as big as a new website, you want to know what’s going on and that there’s a process in place. That emphasis on communication is what allows us to keep a project on track and deliver on our promises. It also allows us to work with clients across borders, continents, even time zones. So whether you’re in Toronto or Tokyo, you can expect award-winning communication.
Bringing a website from concept to completion takes a team of talented individuals, especially if that website features complex integrations or envelope-pushing design. We can have high standards for the work we produce because we have high standards for the people we hire. In other words: we know how to recognize talent and we know how to put that talent to good use. And by continually building on our skill sets—learning the latest techniques and technologies, staying on top of the latest trends—we can offer our clients an industry-leading digital solution.
From structuring the information architecture and mapping out the user experience, to designing and fine-tuning the interface, everything we do is done with the user in mind. We start with research so we don’t have to start over. Website analytics, keyword research and user test cases are just a few of the tools that help us understand the user’s perspective. And because people change, we believe websites should too. That same user-centric approach gives us the insight we need to refine a website or app long after the launch—whether it means streamlining the user journey, adding features or implementing new technologies for a smarter UX.