A Different
Kind of Digital Agency

As a full-service web agency we build more than websites and brands. We build long-lasting relationships with clients who hate mediocrity as much as we do. That’s what makes us different. That’s what makes ITW a partner you can count on for the long haul.

SOME CLIENTS
WE WORK WITH

york excavating logo
union lighting and furnishings logo

OUR AREAS OF EXPERTISE

A great online presence takes more than a great website.
Explore our expertise to see how it could all come together for your business.

When you work with ITW you get access to a series of integrated services under one roof. That means we can support one or several aspects of your company’s digital presence—from developing a new brand and website, to integrating that website with a CRM or other third-party system so your business can run more efficiently. That blend of art and science makes ITW unique. But more importantly it makes us an extension of your team rather than another website designer or video production crew.

You won’t find any awards for good communication on our shelf, but we take pride in the collaborative and transparent approach we take with our clients. When you’re investing in something as big as a new website, you want to know what’s going on and that there’s a process in place. That emphasis on communication is what allows us to keep a project on track and deliver on our promises. It also allows us to work with clients across borders, continents, even time zones. So whether you’re in Toronto or Tokyo, you can expect award-winning communication.

Bringing a website from concept to completion takes a team of talented individuals, especially if that website features complex integrations or envelope-pushing design. We can have high standards for the work we produce because we have high standards for the people we hire. In other words: we know how to recognize talent and we know how to put that talent to good use. And by continually building on our skill sets—learning the latest techniques and technologies, staying on top of the latest trends—we can offer our clients an industry-leading digital solution.

From structuring the information architecture and mapping out the user experience, to designing and fine-tuning the interface, everything we do is done with the user in mind. We start with research so we don’t have to start over. Website analytics, keyword research and user test cases are just a few of the tools that help us understand the user’s perspective. And because people change, we believe websites should too. That same user-centric approach gives us the insight we need to refine a website or app long after the launch—whether it means streamlining the user journey, adding features or implementing new technologies for a smarter UX.

From fashion and finance to recruiting and restaurant franchising

We’ve collaborated with clients in a wide range of verticals to help them realize their true digital potential. And because we go beyond designing or developing a website, our clients can count on us at any point in their online ecosystem. That includes everything from getting on the map with a new brand, to equipping your website with analytics and reporting capabilities to cement your place at the forefront of your industry. Our website maintenance plans are comprehensive but flexible—that means you get the level of security and technical support you need, without paying for services you don’t. Long after your new site goes live, we’re there to ensure it stays secure, stays at peak performance and stays relevant to your audience.

As specialists in website design and web app development for more than 10 years, we understand the importance of having a strong process in place. Ours begins with detailed research and discovery—when we get to know you, your audience, your competitors. Just as important, we get to know your vision of success. Those insights guide us while designing and developing your website, even while mapping out the infrastructure to host it. Our process continues through testing and QA, to deployment and knowledge transfer. If you need help getting your website in front of your target audience, we’ll design, implement and manage a marketing campaign, or simply provide analytical insights so you can make an informed decision.

TALK IS CHEAP.
ACTUALLY, IT’S FREE.

Whether you’re just starting your research process
or you’re ready to talk numbers, we can help.
No jargon, no fancy sales pitch, no obligation.

captcha

to-top

MESSAGE SENT.

Thank YOU for
reaching out!

One of our experts will review your inquiry and get back to you shortly. In the meantime, why not see what's new on our YouTube channel (sorry, no cats)