Services

Strategy & Planning
Technical Design
Infrastructure Setup
UX & UI Design
Development

Technology

HTML5, CSS3
Laravel
WordPress

Project Features

Admin & tenant portals
Interactive store map
Events & promotions
Companion website

Key Project Results

Enhanced collaboration between store owners & property management

Saved time for admin & store owners by streamlining change-approvals process

Empowered store owners with increased control over content, promos & more

Reduced the client’s costs by adapting the solution for multiple properties

big_imag_50

ADMIN WORKFLOWS

Two separate portals—one for admin and one for tenants—were designed to streamline the workflows of each user type. On the admin side, users can create stores, promotions, events and jobs, and invite tenants to manage their own stores. Changes submitted by tenants are pushed to admin for review, who can publish the updates with one click, or send back to the tenant for revision.

medium_image_23 — A typical user workflow from login to dashboard to account selection.

TENANT WORKFLOWS

Previously, tenant change requests sat in limbo for days before admin review, and there was no single method of communication. Now, a dedicated tenant portal gives them more control and improves collaboration. Tenants can edit their store profile, add promotions and add jobs. Admin automatically receive an email notifying them of updates awaiting their review.

PROMOTIONS

Our biggest challenge with promotions was designing a solution that would accommodate a wide variety of image styles, shapes and sizes, since each store owner could upload their own content in the tenant portal. Promo content includes a description, featured image and active date. Approved promotions are also linked to the store on the website’s front-end and automatically disappear when they expire.

small_image_221

THE WEBSITE

Featuring a custom front-end, the website provides a modern and welcoming face to the property. Highlights include unique profiles for each of the 100+ stores and restaurants, an interactive floor map for easy wayfinding, dedicated sections for promotions and events, and more. The interconnected tenant and admin portals—as well as a custom WordPress CMS—provide a flexible and collaborative approach to website management.

Image_small_229

SUMMARY

The portals address a major pain point for tenants and property admin. We designed a series of workflows—supported by automated status updates and email notifications—to streamline collaboration. Tenants get more autonomy, while admin get a more convenient approval process without giving up control. Since launch, we have continued to expand the portal and website with new functionality as the property’s needs change.