Mobile App Managed Services

  • Application Maintenance
  • Infrastructure Managed Services
Basic
Starting from
$
599
/Month
Advanced
Starting from
$
1499
/Month
Security monitoring
Remote backups
Functionality health check (if applicable)
Application incident resolution
Security patches
Service desk / incident resolutions via email / tickets / calls (weekdays 9am – 6pm EST)
Promoting application updates and changes to PROD environment
Quarterly work reporting (PDF report)
Bug resolutions
Staff training / knowledge transfer (as needed)
Disaster recovery (from recent backup)
Ad-hoc infrastructure updates
Ad-hoc application updates / enhancements
Discounted service rates for ad-hoc work
24/7/365 support
Additional fees may apply
Professional services (i.e. consulting, business analysis, UX/UI design, development, QA)
Additional fees may apply
Third-party integrations
Additional fees may apply
Basic
Starting from
$
599
/Month
Services Include
  • Security monitoring
  • Remote backups
  • Functionality health check (if applicable)
  • Application incident resolution
  • Security patches
  • Service desk / incident resolutions via email / tickets / calls (weekdays 9am – 6pm EST)
  • Promoting application updates and changes to PROD environment
  • Quarterly work reporting (PDF report)
  • Discounted service rates for ad-hoc work
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
Advanced
Starting from
$
1499
/Month
Services Include
  • Security monitoring
  • Remote backups
  • Functionality health check (if applicable)
  • Application incident resolution
  • Security patches
  • Service desk / incident resolutions via email / tickets / calls (weekdays 9am – 6pm EST)
  • Promoting application updates and changes to PROD environment
  • Quarterly work reporting (PDF report)
  • Bug resolutions
  • Staff training / knowledge transfer (as needed)
  • Disaster recovery (from recent backup)
  • Ad-hoc application updates / enhancements
  • Discounted service rates for ad-hoc work
  • 24/7/365 support
  • Professional services (i.e. consulting, business analysis, UX/UI design, development, QA)
  • Third-party integrations
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
Basic
Starting from
$
199
/Month
Advanced
Starting from
$
499
/Month
Active application monitoring
Deployment of application / website updates to your PROD infrastructure
Remote backups
Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST)
Quarterly work reporting (PDF report)
Production Environment monitoring
Staging Environment monitoring
Weekly security checks and critical patching
Application performance monitoring
System monitoring
Disaster recovery (from recent backup)
Ad-hoc infrastructure updates
Cloud Providers (AWS AZURE, Google Cloud) monitoring
Discounted service rates for Ad-hoc work
24/7/365 support
Additional fees may apply
Basic
Starting from
$
199
/Month
Services Include
  • Active application monitoring
  • Deployment of application / website updates to your PROD infrastructure
  • Remote backups
  • Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST)
  • Quarterly work reporting (PDF report)
  • Production Environment monitoring
  • Discounted service rates for Ad-hoc work
* Infrastructure and hosting costs are not included.
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
Advanced
Starting from
$
499
/Month
Services Include
  • Active application monitoring
  • Deployment of application / website updates to your PROD infrastructure
  • Remote backups (kept for 90 calendar days on ITW’s dedicated backup VM)
  • Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST)
  • Quarterly work reporting (PDF report)
  • Production Environment monitoring
  • Staging Environment monitoring
  • Weekly security checks and critical patching
  • Application performance monitoring
  • System monitoring
  • Disaster recovery (from recent backup)
  • Ad-hoc infrastructure updates
  • Cloud Providers (AWS AZURE, Google Cloud) monitoring
  • Discounted service rates for Ad-hoc work
  • 24/7/365 support
* Infrastructure and hosting costs are not included.
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
* Infrastructure and hosting costs are not included.
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
Inquire about custom plans
WE'RE FLEXIBLE Just let us know what you need and we'll get back to you with a quote.
Inquire about custom plans