Mobile App Managed Services
- Application Maintenance
- Infrastructure Managed Services
|
Basic
Starting from
$
599
/Month
|
Starting from
$
1499
/Month
|
|
|---|---|---|
| Security monitoring | ||
| Remote backups | ||
| Functionality health check (if applicable) | ||
| Application incident resolution | ||
| Security patches | ||
| Service desk / incident resolutions via email / tickets / calls (weekdays 9am – 6pm EST) | ||
| Promoting application updates and changes to PROD environment | ||
| Quarterly work reporting (PDF report) | ||
| Bug resolutions | ||
| Staff training / knowledge transfer (as needed) | ||
| Disaster recovery (from recent backup) | ||
| Ad-hoc infrastructure updates | ||
| Ad-hoc application updates / enhancements | ||
| Discounted service rates for ad-hoc work | ||
| 24/7/365 support | Additional fees may apply |
|
| Professional services (i.e. consulting, business analysis, UX/UI design, development, QA) | Additional fees may apply |
|
| Third-party integrations | Additional fees may apply |
Basic
Starting from
$
599
/Month
Services Include
- Security monitoring
- Remote backups
- Functionality health check (if applicable)
- Application incident resolution
- Security patches
- Service desk / incident resolutions via email / tickets / calls (weekdays 9am – 6pm EST)
- Promoting application updates and changes to PROD environment
- Quarterly work reporting (PDF report)
- Discounted service rates for ad-hoc work
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
Starting from
$
1499
/Month
Services Include
- Security monitoring
- Remote backups
- Functionality health check (if applicable)
- Application incident resolution
- Security patches
- Service desk / incident resolutions via email / tickets / calls (weekdays 9am – 6pm EST)
- Promoting application updates and changes to PROD environment
- Quarterly work reporting (PDF report)
- Bug resolutions
- Staff training / knowledge transfer (as needed)
- Disaster recovery (from recent backup)
- Ad-hoc application updates / enhancements
- Discounted service rates for ad-hoc work
- 24/7/365 support
- Professional services (i.e. consulting, business analysis, UX/UI design, development, QA)
- Third-party integrations
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
*Infrastructure and hosting costs not included
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
*Backups kept for 90 calendar days on ITW's dedicated backup VM
Service desk response within 3-48 hours based on severity level
|
Basic
Starting from
$
199
/Month
|
Starting from
$
499
/Month
|
|
|---|---|---|
| Active application monitoring | ||
| Deployment of application / website updates to your PROD infrastructure | ||
| Remote backups | ||
| Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST) | ||
| Quarterly work reporting (PDF report) | ||
| Production Environment monitoring | ||
| Staging Environment monitoring | ||
| Weekly security checks and critical patching | ||
| Application performance monitoring | ||
| System monitoring | ||
| Disaster recovery (from recent backup) | ||
| Ad-hoc infrastructure updates | ||
| Cloud Providers (AWS AZURE, Google Cloud) monitoring | ||
| Discounted service rates for Ad-hoc work | ||
| 24/7/365 support | Additional fees may apply |
Basic
Starting from
$
199
/Month
Services Include
- Active application monitoring
- Deployment of application / website updates to your PROD infrastructure
- Remote backups
- Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST)
- Quarterly work reporting (PDF report)
- Production Environment monitoring
- Discounted service rates for Ad-hoc work
* Infrastructure and hosting costs are not included.
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
Starting from
$
499
/Month
Services Include
- Active application monitoring
- Deployment of application / website updates to your PROD infrastructure
- Remote backups (kept for 90 calendar days on ITW’s dedicated backup VM)
- Service desk / incident resolutions via tickets or calls (weekdays 9am – 6pm EST)
- Quarterly work reporting (PDF report)
- Production Environment monitoring
- Staging Environment monitoring
- Weekly security checks and critical patching
- Application performance monitoring
- System monitoring
- Disaster recovery (from recent backup)
- Ad-hoc infrastructure updates
- Cloud Providers (AWS AZURE, Google Cloud) monitoring
- Discounted service rates for Ad-hoc work
- 24/7/365 support
* Infrastructure and hosting costs are not included.
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
* Infrastructure and hosting costs are not included.
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
* Development Environment is hosted on ITW Development Server
Service desk response within 3-48 hours based on severity level
Inquire about custom plans
WE'RE FLEXIBLE Just let us know what you need and we'll get back to you with a quote.
Inquire about custom plans