OPPORTUNITIES MAP

At any one time, Boston Pizza can have hundreds of postings for jobs across Canada. With that in mind we designed a quick, visual way for jobseekers to drill down to opportunities of interest. The interface is clean and offers a simple user experience free from distractions.

STORE OWNER EXPERIENCE

Before the careers portal, Boston Pizza franchisees were spending too much time manually sorting, managing and following up with submitted applications. In response we developed a series of workflows to help store owners manage job postings and applications. These include the ability to assign custom statuses to applicants, download resumes and create a new posting using a template.

JOB TEMPLATES

With the old system there was no consistency in the way job opportunities were presented across the company, and the task of advertising a new opening was cumbersome. We solved this by giving corporate admin the ability to create templates for job postings. When it comes time to advertise an opportunity, the store owner picks a template and sets an expiry date if desired; the other details are populated automatically.

SHAREPOINT INTEGRATION

Integration with an external Microsoft SharePoint portal simplifies access to the job management interface, which funnels data from more than 380 stores across Canada and displays it in both official languages. Connecting SharePoint enables single sign-on (SSO) access for BP admin, so they don't have to create and manage additional login credentials for the new system.

CORPORATE ADMIN EXPERIENCE

The new HR portal removes a huge burden from the BP corporate team, but it also features a series of dedicated workflows so they can manage things on a higher level. These include the ability to create new job templates and add or remove store owners.

THE OUTCOME

By implementing intelligent workflows that save time and reduce potential for human error, we were able to streamline the hiring process for Boston Pizza.

What used to be a cumbersome process now takes just a few clicks. The system is web-based, so staff can log on from anywhere, and they don’t need another set of credentials to do it thanks to single-sign-on (SSO) integration.

Project highlights:

  • Single-sign-on (SSO) integration with external SharePoint portal, including synchronization of user and store data
  • Fully bilingual front- and back-end interface
  • Personalized multi-level management experience, including super-admin global access and permissions
  • Feature-rich job applications library with multiple visibility levels, auto-archiving feature and robust toolset

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