Privacy Policy

Privacy Policy
Privacy Policy

Your privacy is important to us

ITW is committed to maintaining the confidentiality, security and accuracy of your personal information. To that end, ITW has established a Privacy Policy to protect the privacy rights of its clients, employees and others. This policy relates to the collection, use and disclosure of personal information by the firm, its partners and employees.

What is Personal Information? As outlined in the Canadian Personal Information Protection Act (PIPA), personal information includes any information about an identifiable individual, but does not include the name, title, business address or business telephone number of an employee of an organization.


Information provided to us or collected from our website is used solely for the purpose of the service indicated. In using our website, you consent to the collection, use and disclosure of your personal information in accordance with this Privacy Policy. Should you advise us at any time that you no longer consent to the use of the personal information that you have provided to us, we will take your information off our database.

Legal Disclaimer

Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process.

Other Use of Your Information

Except as set out in this Privacy Policy, we do not make any other use of the personal information which you provide to us unless you have consented to its use for any other purpose. We do not sell or disclose your personal information to anyone, except as required by law.

Security of Information

While ITW takes appropriate safeguards with this website, no website or electronic transmission can be completely secure. Therefore, you should not send confidential or sensitive information by the Internet or by email unless you take appropriate precautions such as encryption.

Links to Other Sites

This website contains links to other Internet sites, resources and businesses operated by others. ITW has no responsibility or liability for, or control over, other sites, their business, goods, services or content. We encourage you to find out the privacy policies of these other sites as your dealings with the owners and operators of these sites are at your own risk.

Changes to the Privacy Policy

ITW reserves the right to make changes to this Privacy Policy at its discretion at any time without notice to you. Each time you use this website, we encourage you to check our Privacy Policy at it exists at the time.

How Can I Access My Personal Information?

Subject to the exceptions set out in applicable law, we will provide you with access to any of your personal information that we have collected, used or disclosed upon written request.

Contact Information

If you have any questions regarding your personal information or our privacy policy, please contact us at:

Terms of Use

Web Site Terms and Conditions of Use

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

  • Permission is granted to temporarily download one copy of the materials (information or software) on ITW's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: modify or copy the materials;
  • use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
  • attempt to decompile or reverse engineer any software contained on ITW's web site;
  • remove any copyright or other proprietary notations from the materials; or
  • transfer the materials to another person or "mirror" the materials on any other server. This license shall automatically terminate if you violate any of these restrictions and may be terminated by ITW at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

    The materials on ITW's web site are provided "as is". ITW makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, ITW does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall ITW or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on ITW's Internet site, even if ITW or a ITW authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on ITW's web site could include technical, typographical, or photographic errors. ITW does not warrant that any of the materials on its web site are accurate, complete, or current. ITW may make changes to the materials contained on its web site at any time without notice. ITW does not, however, make any commitment to update the materials.

6. Links

ITW has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by ITW of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

ITW may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to ITW's web site shall be governed by the laws of the Province of Ontario without regard to its conflict of law provisions.

See What a Full-Service Web Agency Can Do for You.

If your company isn’t succeeding online, it’s not living up to its potential. At ITW we live to produce work of unparalleled style and substance, doing everything we can to help our clients make the most of their web presence. Our air-tight process makes it possible to work on almost any kind of project, no matter how small the business or the budget.

It doesn’t hurt that we use leading project management and collaboration systems, which keep our web design projects on track whether the client is in Toronto, Tampa Bay or another time zone. But we also know that technology is only a tool. Through attention to detail and constant communication, we identify and avoid potential issues before they’re given the chance to cause delays or budget overruns.

We also structure our projects with multiple checkpoints for client approval and feedback, which ensures the project – whether web design and development, video production or digital marketing – remains true to the initial scope. For our Toronto clients that can mean in-person meetings, but we’re just as happy to meet remotely via phone or conferencing software.

To get a better idea of what we do, explore our portfolio of web design, branding, 3D, video production and other creative works. You can also contact our head office in Markham, just north of Toronto, or fill out an online request for a free, no-obligation quote.

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